Straight answers

Frequently asked questions.

Everything people ask before they start — priced, timed, and answered plainly.

How much does a website cost?
Starter is $399 + $39/month. Most businesses choose Professional at $899 + $69/month with embedded booking included. Premium with commission-free online ordering is $1,799 + $119/month. Every quote is fixed before work starts. A $0-down option spreads year one into one flat monthly payment.
How fast will my site be live?
You see a free working preview within 24–48 hours. After approval, most sites go live within days. Agencies quoting 4–6 weeks are running an outdated process.
What does the monthly fee cover?
Hosting, SSL security, monitoring, and content updates by text — new prices, hours, photos, specials are live in minutes. You never touch software or receive a surprise invoice for small changes.
What counts as an included update?
Content changes: text, prices, photos, hours, menu items, specials — unlimited within fair use. New pages, new features, or redesigns are quoted separately (and the quote is fixed, like everything else).
Is booking really included?
Yes — embedded booking is part of Professional and online ordering is part of Premium. We don't hold core functions hostage as add-ons.
What's the AI assistant?
A smart concierge on your site answering customer questions 24/7 — hours, services, menus, booking requests — and capturing the lead either way. Try ours on the homepage. $299 + $39/month, and no other Durham studio offers it.
Do I need to provide content and photos?
You know your business; we make it shine. You provide the raw material — your services, prices, and any photos you have — and we handle the writing, structure, and design. No photos? We'll work with quality stock and flag where real photos would help most.
Do I own my website?
Yes. Your domain and your content are yours — always. On the standard plan you can cancel anytime and we hand everything over cleanly.
How does the $0-down option work?
No setup fee — a flat monthly payment for year one (Starter $79, Professional $149, Premium $269) with a 12-month minimum, and then your price drops to the standard care rate. Your bill goes down after year one, not up.
Can you fix or redesign my existing website?
Absolutely — many of our best projects start as rescues of slow, dated, or broken sites. Same process: free preview of the redesign first, fixed quote, live in days.
Do you do SEO?
SEO foundations are built into every site — structure, schema, metadata, local signals — not sold as a bolt-on. For businesses that want to push harder, monthly blog content and Google Business optimization are available.
What areas do you serve?
All of Durham Region — Oshawa, Whitby, Ajax, Pickering, Bowmanville, Courtice, Clarington — plus the wider GTA. In person or remote.

Something we didn't cover? Ask us directly — or try the AI assistant on the homepage.